Privacy Policy

We collect and process the personal data you provide when using the online store at https://reflectivecelebration.com and entering into a contract with our company. This data is processed for purposes including, but not limited to:

• Creating and managing your account on our platform.
• Communicating with you and providing information related to your inquiries or transactions.
• Fulfilling our obligations under a purchase agreement, including processing orders, validating, delivering, and invoicing.
• Handling product returns and refunds in accordance with legal requirements.
• Sending newsletters, promotional emails, or special offers, provided you have given your explicit consent.
• Responding to inquiries submitted through the website.
• Improving our website and enhancing customer experiences.
• Complying with accounting and statistical purposes required by law.

The data we collect may include:

• Identifying Information: Your name and email address, used for contacting you, registering your account, and sending newsletters or promotional emails with your consent.
• Order Fulfillment Information: Your name, email address, phone number, and delivery address, which are essential for fulfilling contractual obligations.

All data is collected and processed in compliance with GDPR Article 6, Paragraph 1, Point (b), which allows data processing necessary for contractual obligations. Where explicit consent is required, we process data in compliance with GDPR Article 6, Paragraph 1, Point (a).

We retain your personal data only as long as necessary for the existence of your account or the completion of a guest order. Once your account is deleted or your order fulfilled, we will securely delete or anonymize your data unless required by law to retain it.

Data retained for legal or accounting purposes (e.g., tax documentation) may be stored for statutory periods exceeding the duration of your account or guest order. In such cases, we ensure compliance with applicable legal requirements.

Your data may be shared with service providers (e.g., shipping and payment processors) within GDPR-compliant frameworks. We do not transfer data to non-GDPR-compliant countries without notifying you.

As a user, you have the right to:

• Access your personal data and obtain confirmation of its processing.
• Correct or update inaccurate or incomplete data.
• Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Restrict the processing of your data under certain conditions, such as if you contest its accuracy or the legality of its processing.
• Withdraw your consent for data processing at any time, particularly for marketing purposes.
• Obtain your data in a readable format and transfer it to another controller where technically feasible.

Requests to exercise your rights can be submitted via our website or other communication channels. We may require identity verification to fulfill such requests.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request details about the personal information we have collected about you.
• Right to Delete: Request the deletion of your personal information, subject to legal exceptions.
• Right to Opt-Out of Sale or Sharing of Personal Information: While we do not sell personal information, you will be notified if this changes in the future.
• Right to Correct: Request corrections to inaccurate personal information.
• Right to Non-Discrimination: Exercising your rights will not affect your service or pricing.

To exercise these rights, contact us at office@reflectivecelebration.com or at our physical address: Bulgaria, 19 Sultan tepe street, Sofia 1505.

We do not knowingly collect or solicit personal information from children under 13 years of age. If you believe your child has provided personal information, contact us at office@reflectivecelebration.com and we will promptly delete the data.

We may share your data with third parties, such as payment processors and delivery services, to fulfill legal or contractual obligations. These third parties are obligated to maintain the confidentiality and security of your data.

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content.

• You can manage your cookie preferences through your browser settings.
• California residents may opt out of non-essential tracking under CCPA/CPRA by clicking the “Do Not Sell My Personal Information” link on our website.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. In the event of a security breach posing high risks to your rights, we will notify you without undue delay.

We may update this Privacy Policy from time to time. Changes will be noted with an updated "Last Updated" date, and material changes will be communicated through email or our website.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
“Reflective Celebration”
Business Entity: Soular Works Ltd.
Address: 19 “Sultan Tepe” Street”, Oborishte, Sofia 1505, Bulgaria
Email: office@reflectivecelebration.com
Telephone: +359883354514